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致敬幕后英雄:三一优秀海外服务工程师和团队!

2024-10-14 10:40:42

在刚刚过去的九月,三一海外服务服务团队及工程师们一如既往地坚守在海外服务的一线,他们以辛勤的汗水和智慧,为客户提供优质的服务,深受广大海外客户的青睐和赞赏。

让我们一起领略我们优秀的海外一线团队及工程师们的感人事迹和飒爽身姿吧!

In the recently concluded month of September, SANY Overseas Service Team and engineers continued to stand firm on the front lines of international service. With diligent effort and intelligence, they provided high-quality service to clients, earning the admiration and appreciation of our overseas customers.

Let’s take a moment to appreciate the inspiring stories and impressive presence of our outstanding overseas frontline teams and engineers.

日韩国区服务工程师韩铭、肖益盛

Service Engineers from the Japan & Korea Country Region Han Ming and Xiao Yisheng

韩国服务工程师韩铭、肖益盛,积极与国内事业部沟通,为客户进行韩国60吨履带吊设备整改,加快了公司下发整改的进度,对履带式起重机进行了制动系统的整改。2位工程师牺牲中秋节和周末的休息时间,尽心尽力为客户提供优质服务,赢得了客户的一致认可。

Korean service engineers Han Ming and Xiao Yisheng actively communicated with the domestic BU to rectify the 60-ton crawler crane equipment for customers. They have accelerated the progress of the rectification, and the braking system of the crawler crane has been rectified. The two engineers sacrificed the rest time of the Mid-Autumn Festival and the weekend to provide customers with quality service, and won the unanimous recognition of customers.

坦桑尼亚国区服务工程师Innocent

Service Engineer from Tanzania Country Region Innocent 

坦桑尼亚国区服务工程师Innocent在给客户Speedex Logistics Ltd组装正面吊作业中,高效专业快速地完成了正面吊设备组装,其表现出的敬业精神、细致态度以及专业技能,远远超出了客户期望,受到了客户高度赞扬。

Service Engineer Innocent from Tanzania Country Region was highly commended by the customer Speedex Logistics Ltd for his efficient, professional and fast completion of the frontal crane assembly. His dedication, meticulous attitude and professional skills far exceeded the customer’s expectations.

尼日利亚国区服务工程师Akin

Service Engineer from Nigeria Country Region Akin

尼日利亚国区服务工程师Akin连夜为客户Dangote公司处理25吨叉车故障,在第二天开工之前完成维修,获得客户高度认可。

Service Engineer Akin from Nigeria Country worked overnight for customer Dangote to deal with 25-ton forklift failure and completed the repair before the customer starts work the next day, which was highly recognized by the customer.

九月份优秀海外服务工程师 (沙特专题)

Excellent Overseas Service Engineers in September (Saudi Arabia)

服务工程师胡蛟 

Service Engineer Hu Jiao

服务工程师胡蛟,克服50度高温,全身湿透,为沙特最大中资客户中石化公司,修复设备故障,确保设备正常施工,得到客户表扬。

Hu Jiao, a service engineer, overcame the high temperature of 50 degrees and got wet all over. He repaired the equipment and ensured the normal construction for Sinopec, the largest Chinese customer in Saudi Arabia, and was praised by the customer.

服务工程师尹业勇/王鹏

Service Engineer Yin Yeyong/Wang Peng

服务工程师尹业勇/王鹏,晚上7点出发, 单程300公里,为NBTC公司处理设备故障,确保设备第二天正常吊装,得到客户表扬。

Service engineer Yin Yeyong/Wang Peng, set off at 7 p.m., drove for 300km to deal with equipment failure for NBTC company, ensured the normal lifting of equipment the next day, and was praised by customers.

工程师王鹏/张胜清

Service Engineer Wang Peng/Zhang Shengqing

服务工程师王鹏/张胜清,为及时交付 Alreedh公司批量新机,不分白昼,几度中暑,他们克服高温,与时间赛跑,遇到问题立刻解决,得到客户高度认可。

Service engineer Wang Peng/Zhang Shengqing, in order to timely deliver Alreedh’s batch of new equipment, they overcome the high temperature, race against time, and solve the problem immediately, which is highly recognized by customers.

服务工程师彭兢

Service Engineer Peng Jing

服务工程师彭兢,客户收到设备后晚上10点紧急请求开机,接到需求后,立即前往现场为客户开机,培训操作手,得到客户表扬。

Service engineer Peng Jing, after the customer received the equipment and proposed an emergency request to start the new equipment at 10 p.m., immediately went to the site to start the equipment, trained the operator, and was praised by the customer.

服务工程师沈麒霖

Service Engineer Shen Qilin

服务工程师沈麒霖,晚上9点赶赴客户现场,急客户之所急,解决旋挖钻问题,确保设备正常施工,得到客户表扬。

Shen Qilin, a service engineer, rushed to the customer site at 9 p.m. to solve the problem of rotary drilling and ensure the normal construction of the equipment, and was praised by the customer.

仓储区域经理刘金成/金洲团队

Warehouse Regional Manager Liu Jincheng/Jinzhou team

仓储区域经理刘金成/金洲团队,在主机仓爆仓的情况下, 带领团队成员,加班到深夜,现场调度安全卸货,为公司节省吊装及滞港费用超百万。

Regional warehouse manager Liu Jincheng/Jinzhou team led the team members to work overtime until late at night when the main engine warehouse was out of stock to coordinate on site for safe unloading, saving the company over millions of lifting and demurrage charges.

Service

我们的优秀三一工程师们响应速度快,服务态度好,排故能力强。我们三一服务人追求卓越,始终践行一切为了客户。没有豪言壮语,他们以行动诠释什么是努力,没有惊天动地的事迹,他们以客户的赞誉书写什么是奋斗。

Our excellent SANY engineers are with quick respond speed, good service attitude, and strong troubleshooting ability. We Sany service people pursue excellence, always practice the motto: everything for customers. No bold words, they interpret what is hardworking with action, no earth-shattering deeds, they write what is hardworking with the praise of customers.

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